Communication competence is the deciding factor that ensures that what we say arrives at our interlocutor and our counterpart, so that they are able to understand what we mean. Target-oriented discussions increase the information gain in order to place arguments accurately and convincingly.
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The training is aimed at specialists and executives in all areas who want to speak with confidence and convincing and to react professionally in conversational and argumentative situations.
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Success on the phone
Understood instead of heard
5 Channel Communication